The ideal candidate will have strong leadership and communication skills, retail management experience, and an interest in mobile devices, repairs, and technology. Experience in mobile phone repair or accessories sales will be highly regarded.

Key Responsibilities

• Manage daily store operations and ensure smooth business activities
• Lead, supervise, and support sales staff and mobile repair technicians
• Prepare staff rosters and manage attendance, breaks, and daily responsibilities
• Monitor sales performance and work with the team to achieve monthly targets
• Maintain appropriate stock levels of mobile accessories, devices, and spare parts
• Monitor inventory, stock movement, and assist with stock ordering
• Handle customer enquiries, complaints, and service related issues professionally
• Promote repair services, products, accessories, and special offers
• Ensure all repairs, sales, and customer transactions are processed accurately
• Prepare and maintain basic daily, weekly, and monthly performance reports
• Ensure the store is clean, organised, and presented to a high professional standard
• Ensure company policies, procedures, and customer service standards are followed
• Support staff training, onboarding, and ongoing performance development
• Identify opportunities to improve sales, customer satisfaction, and store efficiency

Ideal Candidate

• Minimum 2 years of retail or store management experience
• Strong leadership and team management skills
• Excellent communication and customer service abilities
• Focused on sales with the ability to achieve and exceed targets
• Good organisational skills and the ability to solve problems effectively
• Comfortable managing multiple tasks in a busy retail environment
• Knowledge of mobile phones, accessories, and repair services is an advantage
• Reliable, professional, well presented, and proactive
• Ability to lead by example and motivate a team

If you are a confident retail leader who enjoys technology, sales, and customer service, we would love to hear from you.

The ideal candidate will be sales driven, confident, well spoken, and passionate about helping customers find the right products and services to meet their needs.

Key Responsibilities

• Welcome and assist customers with their product and service requirements
• Recommend and sell mobile accessories, devices, and related products
• Understand customer needs and provide suitable product recommendations
• Clearly explain product features, benefits, pricing, and promotions
• Promote mobile repair services and current store offers
• Achieve individual and monthly sales targets
• Maintain attractive product displays and ensure the store is well organised
• Assist with stock management, replenishment, and product presentation
• Build positive relationships with customers and encourage repeat business
• Maintain a high standard of customer service and professionalism

Ideal Candidate

• Minimum 1 year of retail or sales experience
• Excellent communication and interpersonal skills
• Confident and positive approach to sales
• Strong customer service mindset
• Ability to meet and exceed sales targets
• Interest in mobile phones, technology, and accessories is an advantage
• Reliable, well presented, and able to work effectively as part of a team

The ideal candidate will have hands on experience repairing mobile devices, strong technical knowledge, excellent attention to detail, and the ability to work efficiently in a busy repair environment.

Key Responsibilities

• Diagnose and repair smartphones and tablets, including iPhone and Android devices
• Perform screen, battery, charging port, speaker, microphone, camera, and other hardware repairs
• Troubleshoot and resolve hardware and software related issues
• Carry out device diagnostics and accurately identify faults
• Perform software troubleshooting, updates, resets, and operating system related repairs
• Test devices thoroughly after every repair to ensure functionality and quality
• Complete repairs efficiently while meeting required turnaround times
• Follow proper repair procedures, quality standards, and workplace safety requirements
• Maintain repair tools, equipment, spare parts, and workstations in good condition
• Keep the repair area clean, organised, and professional
• Maintain accurate repair records and update job statuses
• Clearly explain technical issues, repair options, and solutions to customers when required
• Protect customer data and maintain strict confidentiality when handling devices
• Escalate complex or board level issues when specialist assistance is required

Ideal Candidate

• Minimum 1 year of mobile phone repair experience
• Strong hands on knowledge of iPhone and Android devices
• Good understanding of mobile hardware and software
• Excellent troubleshooting and diagnostic skills
• Strong attention to detail and quality workmanship
• Ability to work independently and as part of a team
• Ability to work efficiently under time pressure and meet deadlines
• Good communication and customer service skills
• Experience with motherboard repair or microsoldering is an advantage
• Relevant technical qualifications or training will be an advantage

If you are passionate about mobile technology and take pride in delivering high quality repairs, we would love to hear from you.